Forms of Payment
Credit Card : You can order your product online using our secure server. We accept
Visa, MasterCard, American Express, and Discover.
All products must include the billing address on the credit card.
Checks or Money Order : You can place an online order, and choose Personal check or money order as the payment option. We do not accept electronic check transfers (E-Check). Once your check is received and has cleared the bank, (10 days for personal check, 2 days for money orders) your product will be shipped. Send your check or money or to:
Impact Guns
Attn: Orders
2710 S. 1900 W.
Ogden, Utah 84401
Please note your online order number on the check.
C.O.D.: We do not ship C.O.D.
International Orders: We are currently unable to accept international orders.
Money-Back Guarantee, Order Changes, Price Changes and Cancellations
Instructions for Returns
Changes To Your Order
Price Changes to an Existing Order
Impact Shipping Errors
Cancelling Orders
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Special Orders
Special Order items require a 20% deposit.
LEFT HAND OR CUSTOM ITEMS ARE NON RETURNABLE AND ORDERS MAY NOT BE CANCELLED ONCE WE HAVE ACQUIRED YOUR ITEM.
Special order deposits are charged immediately. If the order is cancelled on a special order item, then Impact Guns will refund all deposited funds, less a cancellation fee of 20% of the value of the item. Some items may require a deposit equal to the full value of the item, but these are notated. Special Order items are non-returnable, but in many cases are covered by the manufacturers warranty.
Software is NOT RETURNABLE, but if defective, is covered by the manufacturer.
LEFT HAND ITEMS ARE NON RETURNABLE AND ORDERS MAY NOT BE CANCELLED. OPTICS ARE NOT RETURNABLE FOR REFUND.
Shipping & Handling
We will normally ship to you within 2-3 days unless an item is out of stock. You may call our Customer Service line for approximate lead times. Please note that all leadtime are
estimates. Please also note that some items are unique, hard to obtain, or one-of-a-kind, so Impact reserves the right to cancel your order should an item not be available to ship.
Note, we do not guarantee that boxes and cases will arrive intact (damaged goods are reported to the carrier). We do insure the contents against loss and damage.
We will not charge your credit card until your product ships, except for certain special orders.
We normally will ship FedEx Ground and US POSTAL. If you need faster shipment, we can ship 2nd Day or Next Day for an extra charge. Alaska and Hawaii residents- your order MUST ship 2nd day or faster. Products that have free shipping only applies to the lower 48 states.
NOTE: We make every effort to get your order shipped as fast as possible. In some circumstances, especially during sales and after weekends, we may not get your order shipped in the time specified. Please rest assured that we will ship your item as soon as we can.
How To Buy A Pistol or Rifle- It's EASY!
Federal firearms laws prevent the sale of a weapon from Impact directly to an
individual in another state (we are located in Utah). We must ship your firearm directly to an FFL Dealer near you. The steps to follow are:
- Order your firearm online using our secure shopping cart. If you know the dealer you are going to use at time of order placement (not a requirement) enter his name into the 'Ship To' field.
- Find a dealer near you that will accept the transfer of the firearm for you. Most sporting goods stores and pawn shops will provide this service for a small fee. Also, gun clubs, shooting ranges, etc. may provide this service to you. If you don't know which dealer to use in your area, put a comment in your order and we will help you locate one near you. We have access to a large list of dealers in the USA that will gladly handle a transfer for you. Most dealers charge around $25 for a transfer. You must confirm the transfer with your local dealer in advance.
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Next, have the dealer get us a copy of his signed license if we don't already have it on file. To check whether a license is on file, contact us. Please Note: It is now legal for us to accept a faxed or e-mailed copy of your dealers license! Print out this convenient coversheet, fill it out and give it to your dealer to fax with his license. That's all there is to it!
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Make sure the dealer knows the firearm is coming from us. If you used a dealer that we already had on file, call him to let him know that a gun for you is on the way.
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We will send you an email when the firearm ships, which will include a tracking number.
Note: Some products are not priced (or have a $0.00 price). These items are not free. Please e-mail if you are interested in a product that has no price.
How to Buy
Machine Guns, Suppressors, Short-Barreled Shotguns, A.O.W.'s and Short Barreled Rifles
This is a bit more complex, but we will help you through the process.
Start with the following:
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First read this short explanation of the rules regarding ownership.
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Order your weapon online or phone it in to (801)393-2474 ext. 303. Payment must be made in full before transfer papers will be submitted to B.A.T.F.E. If you are paying by check, we will hold the item for you for a resonable time period awaiting your payment. We reserve the right to reject an order for any reason.
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3. Identify a Class III (Machine Gun) dealer near you. Impact Guns has reputable class 3 dealers willing to do transfers on file all over the country. We will assist you in locating one near you. Put his shipping address on your online order. You should also contact several regular dealers and ask them if they know of a class 3 dealer. Also a good source for leads are local shooting clubs, firing ranges, NRA members, etc. Your local class 3 dealer will be doing the ATF Form 4 transfer to you. He will usually charge $50.00 to $100.00 for this service.
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Have the dealer (or you can) fax, e-mail, or mail his license F.F.L. (Federal Firearms License) and his S.O.T. (Special Occupational Tax) to us. Use this convenient form. Print it out, fill in the blanks, and give it to your dealer as a faxable coversheet.
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We will transfer the gun to your local Class III dealer on ATF Form 3. This transfer will usually take between 2-4 weeks, depending on backlog at the BATF.
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We ship to your Class III dealer upon form-3 approval. We will
notify you when this happens.
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Inspect your gun (at your dealer) within
5 days. If you are unsatisfied, we will have the gun returned to Impact. Refunds are issued after the firearm is back in our
possession, less shipping and handling charges. A restocking fee may apply.
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If you are satisfied, then the gun is transferred on
a Form-4, from your dealer to you. This may take approx 90 days+, again depending upon the
BATF and the FBI.
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NFA
items are Special Order items.? Payment must be made in full before transfer papers are submitted to B.A.T.F.E. Cancellations made before ATF papers arrive may incurr a restocking fee.
The process may at first sound complex, but we do A LOT of these and it is really quite easy!
To Order Handgun Ammo
FAX or mail a copy of your ID, showing your age, and a signed statement that reads "I am over 21 and there are no laws prohibiting me from owning ammo." Rifle ammo can be shipped to the billing address of the credit card without an AMMO statement.
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A faxed FFL is acceptable.
- No AMMO SALES to AK, HI or MA or to a PO box.
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Heavy or bulky items will have an extra shipping charge added.
