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Spyderco
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| Spyderco knives are an investment. Knives are designed to perform one particular function, that is cutting. With that in mind Spyderco uses exclusively high-carbon stainless steels. Order in confidence from Impact Guns. |
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Spyderco Warranty:
Spyderco warrants that all of our products are free from defects in material and workmanship.
Spyderco's warranty does not cover damage caused by abuse, misuse, loss, improper handling, alterations, accident, neglect, disassembly, or improper sharpening, or normal wear.
If a knife fails to function as it was designed we will examine its condition upon its return to us, identify why it failed and respond in an appropriate manner.
If we determine that there is a defect in the manufacture/materials/workmanship we will, at Spyderco's option, repair, or replace that product with the same model or one of equal value.
If the problem is determined not to be caused by defects in manufacture/materials/workmanship, we will inform you of the cost for repair if possible (please see below). Upon agreement and payment we will perform the repair.
If unable to improve the condition of the knife, we will return it to you with the recommendation it be retired from use. All costs associated with shipment of the product(s) are the responsibility of the customer.
Where to send your knife
When sending your knife in for Warranty or Repair include a description of the problem and how it occurred. Include company name, return address (no PO Boxes) daytime phone number so we may contact you. We recommend shipping UPS or registered mail for tracking purposes should your knife fail to arrive at our offices. For questions please contact your Spyderco Representative.
Spyderco, Inc.
Attn.: Warranty and Repair
820 Spyderco Way,
Golden, CO 80403 USA
Tel: 1-800-525-7770 • 303-279-8383
Fax: 303-278-2229
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