For over 25 years, millions of people have successfully used each Pelican Product in a variety of fields: industrial, recreational, public safety, law enforcement, and government, to name a few.
The Pelican Unconditional Lifetime "Guarantee of Excellence"
If for any reason you are not satisfied with the quality or performance of the Pelican product you have purchased, PELICAN PRODUCTS will gladly replace the product or refund your money (at your option) within thirty days after the purchase through the original Dealer/Retailer. PELICAN PRODUCTS will continue to guarantee the product directly, for a lifetime, against breakage or defects in workmanship. Lifetime guarantee does not cover the lamp or batteries in lights. The "O" rings must be kept greased and replaced if damaged per product instructions. (Replace "O" rings annually or when damaged.) Any liability, either express or implied is limited to replacement of the product. This guarantee is void only if the Pelican product has been abused beyond normal and sensible wear and tear. The above guarantee does not cover shark bite, bear attack, or children under the age of five.
If your product needs replacement or repair please email us at sales@pelican.com. Include your name, address, phone number, product description and problem. We will reply with a return authorization number and any charges applicable. Or, contact the Pelican Customer Service Department at 310-326-4700.
