Dear Valued Impact Guns Customers, as most of you know the gun industry has become extremely busy recently. All of our staff are working the best we can to get orders processed as quickly as possible. E-mails are taking a while to answer so if you need to cancel an order or reach us immediately please call us. Thank you so much for your continued patronage! Send a Message to Customer Service
If you have questions about how to order, including legalities of ordering a gun or machine gun, please "click here."
For all order questions, pre-sale inquiries such as leadtime and pricing, stock status, FFL help requests, and all other questions, please use the following link:
Important! Before using the above link to contact us, please read the following:
All order cancellations must be called in.
If you live in California, you cannot buy any Ban Free items from us such as AR15's of any shape or size or high-cap magazines.
We only ship firearms to your dealer. All we need is their FFL, and we may already have it on file. We won't ship a gun directly to an individual under any circumstance.
We won't answer questions about the value of old guns-- we are sorry, but we don't have the time to do that. We do purchase guns, but we can't give you a value until we actually see it. Feel free to contact us about a trade-in or sell of an assault rifle or class III item.
Our current system gives on-hand inventory status for most items. Feel free to e-mail to find out if it is in stock or on backorder if there is no leadtime available.
When contacting us about an existing order, please give us your name and the e-mail address you used on your order.
Mailing Address
Impact Guns
2710 South 1900 West
Ogden, Utah 84401
Telephone and Internet Customer Service Hours:
10AM-5PM MST Monday thru Friday.
If you have a problem placing an order online, we will try and help you over the phone during business hours.
For best response on an existing order, please email us. Send a Message to Customer Service link.
To Place a New Order: 888-505-3086 (Toll Free 10-5 MST, Moday-Friday)
Customer Service: 801-409-1021 (10-5 MST, Monday-Friday)
Government Sales: 801-409-1176
Fax: 801-393-2476
FFL Fax Line: 801-409-1167
Please send FFLs to the specified fax line.
